AirSaves ("AirSaves," "us," "we," "our") and its allied companies appreciate and respect your faith and confidence in us. With the help of Privacy Policy, we would like to familiarize you with how we protect, collect, disclose and use any information or data provided by our customers. This Privacy Policy explains how we exercise the information that we collect whenever you access and view any of our websites (including but not restricted to www.AirSaves.com) (combined the "Websites"). Use any software application available for your help on mobile phones ("Apps"), procure or avail our services via various channels- our Websites, Apps, or Service/Contact centers ("Services").
You acknowledge that by viewing or accessing our Websites, using any Apps, or purchasing or availing any Services, you agree to the terms of this Privacy Policy along with the Terms & Conditions.
"Personal information denotes any information relating to an identifiable person that can distinguish or trace any person or that is linked or linkable to any person," for example;
Name
Postal address
Email address
Passport number
Telephone number
Credit and debit card number
Any other data that you provide when you communicate or book travel with us (e.g., your dietary and other preferences ), as well as information about your bookings (e.g., points/time/date of departure and destinations)
Suppose you give any information regarding any other person(s) to our service providers or us. In that case, you contend that you have the command and grant us the power to use this information subject to this Privacy Policy.
Our service providers and we may gather your personal information in the following ways:
Offline: We may ask for your personal information offline whenever you contact our service center.
Via sources: We may receive your Personal Information from different sources, like public databases, social media platforms, joint marketing partners, other third parties, to a degree permitted by law.
Utilizing the Services: We can gather your personal information whenever you register or make a booking or reservation with us.
We may use your personal information:
To deliver administrative information, like information regarding the Services and changes to our terms & conditions, and our rules and policies.
To enable social sharing functionality.
For business objectives, such as data analysis, audits, identifying usage trends, enhancing or modifying our Services, developing new products, determining our promotional strategies' efficacy, overseeing and preventing fraud, and conducting and diversifying our business activities.
To personify your experience on the Services by presenting products and offers bespoke to you.
To allow you to participate in lucky draws, contests, and similar advancements and to supervise these activities. Some of these activities have different rules, containing additional information about how we use and disclose your Personal Information. Please study these rules carefully, as they will bind you if you choose to participate.
To acknowledge and answer your inquiries and meet your requests, such as sending you newsletters.
To allow you to send messages to any other person through the Services. By doing so, you are entitled to provide us names and email addresses of your companions.
To finalize your bookings or purchases along with processing your payment, communicating with you regarding your bookings or investments, and providing customer service. We may use your passport information for travel bookings.
To deliver you marketing communications that might interest you.
As we believe mandatory and suitable: (a) under applicable law, along with statutes non-resident to your state or country; (b) to obey the legal process and to avert, detect, or suppress- abuse, fraud, or any criminal activity; (c) to respond to requests from public and government authorities and self-regulatory organizations, along with public and government leaders and self-regulatory organizations non-resident to your state or country; (d) to impose our terms & conditions; (e) to protect operations, assets and securities, or interests for us or any of our affiliates; (f) to protect our possessions, rights, privacy, or property, and that of our affiliates, or others among you; and (g) to let us seek available remedies or limit the damages.
Your personal information or data can be transferred or disclosed to the following organizations or structures. These organizations are not under our control except for our service providers and our corporate affiliates. Your personal information can reveal by the organization's privacy policy. Hence we ask you to carefully study the privacy policy of any organization before using or purchasing its services:
To third-party sponsors or survey operators, sweepstakes, lucky draws, contests, and other similar promotions.
At the end of a merger, reorganization, dissolution, or similar corporate event. With the sale of considerably all of our assets, we expect that the data and personal information we have collected can transfer to the extant organization in an exceeding merger or acquiring organization. All such transfers will be by our commitments concerning the privacy and confidentiality of such personal information outlined in our Privacy Policy.
Like airlines, car rentals, and hotels, our third-party suppliers can provide you the products and services you book or purchase.
For your identification to anyone to whom you send messages using the Services. You can prefer to disclose your personal information on chats, blogs, message boards, profile pages, or where you can post data and materials. Kindly note that any data or material posted by you will become public and may be accessible to the public and other users. We urge you to decide carefully before disclosing any data or personal information while using the Services.
AirSaves supervises the conduction and management of the personal information used jointly. To our company affiliates, parent firms, subsidiaries, joint ventures, or any other company under standard command with us worldwide for the purposes outlined in this privacy policy.
Our third-party service providers provide order fulfillment, data analysis, customer service, auditing, payment processing, website hosting, information technology, email delivery, and other services. The data that we present to third parties service providers is per the personal commitment and is deliberately used just for the purpose(s) granted thereby.
To different travel-related companies who provide a portion of the Services in partnership with us, like airline consolidators, other travel agencies are providing access to their airline inventory through the Services, and travel insurance providers.
Subject to your social media accounts settings, your friends related to your social media account, alternative website users, and your social media account supplier. About your social sharing activity, like if you link your social media account or log in to the Services account from your social media account. By connecting your Services account and your social media account, you authorize AirSaves to share data along with your social media account supplier. You perceive that the utilization of the data we share rules by the social media site's privacy policy. If you do not want to share your personal information with other users or with your social media account supplier, do not link your social media account with your Services account and not engage in social sharing on the Services.
As we believe mandatory and suitable: (a) under applicable law, along with statutes non-resident to your state or country; (b) to obey the legal process and to avert, detect, or suppress- abuse, fraud, or any criminal activity; (c) to respond to requests from public and government authorities and self-regulatory organizations, along with public and government leaders and self-regulatory organizations non-resident to your state or country; (d) to impose our terms & conditions; (e) to protect operations, assets and securities, or interests for us or any of our affiliates; (f) to protect our possessions, rights, privacy, or property, and that of our affiliates, or others among you; and (g) to let us seek available remedies or limit the damages.
"Other Information" is any information or data that not directly reveals your identity, nor does it precisely relate to an individual. Suppose it requires to serve other information as personal information liable to applicable law. In that case, we might use it solely because of what we use and disclose personal information as outlined in this privacy policy. Other information may be, for example:
Aggregated information
App usage data
Demographic information
Data gathered via cookies, pixel tags, and any other technology.
Browser and device information
Our third-party service providers and we may gather other information in the following ways:
From you: Information like means of communication you would prefer or any specific travel requests (for example, regarding a disability or dietary constraint) is gathered when you voluntarily provide it.
IP Address: IP address is a number automatically assigned by your Internet Service Provider to the computer you are operating. When a user gains access to the Services, an IP address can be identified and automatically logged in our server files, along with the visit's time and the visited page(s). Gathering IP addresses is a common practice and is carried by many websites and applications. We use IP addresses for calculating usage levels, administering the Services, and diagnosing server problems. With the help of your IP address, we can also procure your approximate location.
Using pixel tags and other technologies: We may use pixel tags (also known as web beacons or GIFs) to track users' activities (along with email recipients). To estimate our marketing campaigns' success and assemble statistics regarding the usage of Services and response rates.
Through your browser or device: Some information or data can be collected mostly by browsers or through your device, an example being your Media Access Control (MAC) address, screen resolution, computer type (Windows), operating system name and version, language, internet browser type and version, device manufacturer and model, and the name and performance of the Services (such as the App) you are using.
By aggregating information: Aggregating personal information does not identify you or any other user.
Physical Location: We may ask for the physical location of your device by, for example, using satellite, WiFi signals, or cell phone tower. We may provide you with personalized location-based services and content using your device's physical location. We may enable our marketing partners to offer you geo-targeted advertising by sharing your device's physical location with them. You can allow or deny any such use also sharing your site via your device settings. In case you decline it, the marketing partners or we cannot provide you personalized content and services.
Using cookies: Cookies allow us to gather data and information like browser type, pages visited, time spent, language preferences, or any other traffic data. For any further details, please view our Cookie Policy here.
Using Adobe Flash technology ("Flash LSOs") and other technologies: We may use Flash LSOs and other technologies, among other things, to collect and store information about your use. You can adjust your Flash player's settings to block Flash LSO storage using the tools contained within the Website Storage Settings Panel if you do not want Flash LSOs stored on your computer. You can also control Flash LSOs by visiting the Global Storage Settings Panel and following the instructions. How to prevent Flash LSOs from being placed on your computer without permission, and (Flash Player 8 and later) how to block Flash LSOs that are not being delivered by the page's operator that you are on at the time). Please note that setting the Flash Player to restrict or limit acceptance of Flash LSOs may impede some Flash applications' functionality, including those used in connection with the Services.
Via your use of the App: When you download and use the App, our service providers and we may track and collect App usage data, like the date and time you access the App on your device, and based on your device number, what information or data and files have been downloaded to the App.
We may use or disclose other information (except when needed to do otherwise as per the applicable law) if it does not count as personal information under applicable law. On some occasions, we may combine personal data and other information (for example, combining your name with your location). The combined information shall be considered personal information as long as it is incorporated, in case we do.
The privacy policy does not confront. We are not accountable for any third-party regarding the privacy, information, or other practices; including any third party supplier or intermediary, any third-party operating any site or service to which these Services link, or any third-party that includes a widget on the Services (for example, Facebook's Like button or share buttons). Incorporating a link does not imply endorsement of the linked site or service by us or our affiliates.
Besides, we are not accountable for collecting information, security policies, or other organization practices. Use, and disclosure, like Facebook, Google, Apple, Microsoft or any other app provider, operating system provider, app developer, wireless service provider, social media platform provider, or device manufacturer. Including any personal information, you disclose to any other organization via or in connection with the Apps.
We might use third-party advertising companies to serve commercials regarding goods and services that may interest you when accessing the Services and other websites, apps, or online services. Based on information regarding your access and use of the Services and other websites, apps, or online services on your devices. Thus, these companies may place or validate a unique cookie on your browser (including via the use of pixel tags). They might also use these technologies and other information that they collect about your online service to recognize you over the devices you use, like a mobile phone or a laptop. In case you would like further information about this practice and learn about your choices regarding desktop and mobile browsers on a specific device you are accessing this Privacy Policy, please visit http://www.aboutads.info/choices and http://www.networkadvertising.org/managing/opt_out.asp. You can also download the AppChoices app at www.aboutads.info/appchoices to opt-out of mobile apps.
Our organization uses all reasonable, technical, organizational, and administrative measures to protect personal
information. But you may very well acknowledge the fact that no data transmission or storage system can be
100% secure. In cases where you believe that your interaction with us is insecure and you got reasons for the
same (for instance, if you perceive that your account's safety is compromised), we request you to
immediately inform us in conformity with the "Contacting Us" mentioned below.
Suppose you wish to opt-out from accepting marketing-related emails from our side on a going-forward basis. In that case, you may follow the directions provided in each email or by contacting us in conformity with the "Contacting Us" mentioned below. If you want to opt-out of receiving push notifications from our site, you may disable it from your mobile settings.
Our organization works to provide you with complete information and practical responses to all your requests. The primary point to keep in mind is that, though you may opt-out from receiving marketing-related emails from our side, we are still obliged to send you all the administrative or transactional alerts, from which you cannot opt-out.
For making any changes, reviewing, updating, correcting, or deleting personal information that you have hitherto provided to us, you may contact us in conformity with the "Contacting Us" mentioned below. We would highly regard your request if you said distinctly what part of personal information you would like to change. Whether you would like to get your personal information suppressed from our database or any restraints you would like us to put on our use of your personal information. Prioritizing your safety always, your requests regarding the personal data would only be executed if you have sent the request through the email address provided to us formerly. We may require you to verify your identity before applying any changes to your personal information. Our organization works to provide you with complete details and practical responses to all your requests.
To maintain the records or complete any transactions, we may need to hold on to certain information you formerly provided (before all requests of changes or deletion). Please do not ignore that some residual information will persist within our database and other records, not under deletion.
AirSaves will reserve your personal information only for a period mandatory following this privacy policy's objectives or longer as required or granted by law.
The Services are not for minors [individuals below eighteen (18) years of age], and we request them not to provide personal information through the Services.
Presuming you are a Non-US resident, please be well informed that any data or information, even your personal information submitted by you, will be transferred from your residential country on the basis that our servers are situated in the US.
Besides, under EU-U.S. Privacy Shield and the Swiss-US Privacy Shield Framework, your providing any information, allowing us to collect any data or processing any data transfer depends on your consent and not otherwise.
Individuals situated in the European Economic Area ("EEA") must overview the General Data Protection Regulation 2016/679 ("GDPR") privacy notice here.
Additionally, Natural persons must overview the "E.U.-U.S. and Swiss-U.S. Privacy Shield" section inside the GDPR privacy notice if their personal information is shifting from the EEA or Switzerland to the E.U.-U.S. or Swiss-U.S. Privacy Shield
CCPA: In case you are a California resident, please study the California Consumer Privacy Act privacy notice here.
"Shine the Light" Law: In case you are a California resident, you can demand information concerning the revelation of your personal information to our affiliates or third parties for the beneficiary's marketing purposes. For such a request, you can contact us in heeding the "Contacting Us" section below.
Do Not Track: You may note that, at this time, we ignore the Do Not Track (DNT) signals or parallel signals.
In case you are a Canadian resident, you can demand information concerning the disclosure of your personal information to our affiliates or third parties for the beneficiary's marketing purposes. To make such a request, you can contact us in heeding the "Contacting Us" section below.
We request you not to send us, and not disclose, any sensitive Personal Information (e.g., social security number, information, and data regarding the cultural or racial origin, political opinions, religion, health, biometrics or genetic characteristics, criminal background); on or via Services or otherwise.
We can amend and modify the Privacy Policy at any time without prior notification (including any constituent part included herein). The "effective date" on this page suggests when the Privacy Policy is redrafted. Any change will be effective as soon as we post the revised Privacy Policy on the Websites, Apps, and Services. Any customer's continued use of the Websites, Apps, or Services following these modifications means that you agree with the Privacy Policy's revised version.
If you ever have any queries concerning this Privacy Policy, please contact us via email at privacy@AirSaves.com or write to us at:
AirSaves
223 Lynbrook Drive
Bloomingdale, IL, 60108
Attn: Customer Service/Privacy
Because email interactions may be insecure, please do not include your credit card details or other sensitive data in your emails.
Some clients are entitled to receive a rebate for cancellation, compensation, or ticket change service fees, as delineated in our Compassion Exception Policy (CEP) below:
|
Category |
Eligibility Requirements |
New Booking |
Exchange/Refund/Cancel |
|
U.S. Military (traveler and Immediate family*) |
Proof of Active Duty or Veteran Status** |
Up to $35 |
100% discount off our cancellation, refund or ticket change service fees |
|
Bereavement (affecting traveler and Immediate family*) |
Letter from the funeral director is required |
Up to $35 |
100% discount off our cancellation, refund or ticket change service fees |
|
Clients with visual impairments |
Customer must state that he or she has a visual impairment and is unable to use the website |
Always Match the Website Fare |
50% discount off our cancellation, refund or ticket change service fees |
*Immediate family is outlined as significant other (spouse), beneficiary (housemate), siblings, parents, grandparents, children, grandchildren, uncles, aunts, nieces, and nephews. Eligibility applies whether or not the connection is biological (kinship), beneficiary, adoptive, relative in-law, step, minor/legal guardian, or foster.
**Active Duty – Acceptable ID is Active Duty ID Card, Common Access Card (CAC), .mil Email Address, Guard/Reserves ID Card. Veterans – Acceptable ID is Veterans ID card, Uniformed Services ID Card, Veteran Health ID Card, Military Retiree ID Card, State Driver's License sealed "VETERAN."
Please note: The above CEP lone applies to AirSaves's refund, cancellation, or ticket transpose service fees. To make use of this offer, all you need is to identify yourself to our agent and claim the offer. Customers can grab the request over the phone. Customers might be still accountable for an airline and other supplier enforced penalties, as well as any fare distinction. AirSaves does not manage the policies of those airlines and other suppliers.
Suppose you find lower prices (including fees and taxes) for the same flight itinerary on any Major OTA Competitor's site available for booking within 24 (twenty-four) hours from your booking. In that case, we intend to match the price by processing a refund of the differential amount, lest, process a full refund on cancellation of your booking.
The same flight itinerary means every element of every offer matches; airports, airlines, flight numbers, time, date(s), type of seat(s), and customer number.
It means whether or not the flight itinerary found by you is available for booking by the general public on the Major OTA competitor's site at the time when you contacted us, as determined by our travel agents or our customer service representatives.
For PMP, Major OTA (online travel agency) Competitor means the websites like Expedia.com, Travelocity.com, and Orbitz.com.
To invoke the PMP, you can contact us at pmp@airsaves.com with your AirSaves booking number along with all documents elucidating lower price flight itinerary, URL, and screenshots that will authenticate all the terms and conditions of the PMP. If the customer service representative cannot verify the source or information of lower fare, or in case of incomplete information provided, the company reserves the right to refuse any uncertified claim. Once the verification is complete and the PMP applies, you can choose whether to keep your itinerary, collect a refund with the difference in the total price, or cancel your booking and receive a full refund.
The PMP does not apply to tickets issued under a "bidding" or "auction" model or to "opaque" tickets (where the airline booking particulars are unspecified until after purchase).
The PMP is not applicable to fares offered on the rewards program, corporate discounts or rates, group, charter, membership program websites, meeting, convention, or consolidator fares; or charges available only by using a coupon or not offered to the general public. It will exclude the fare errors. PMP will also ban military, student, government, tour operator, bulk, vacation package, or "Web Only" fares.
Price Drop Assurance is an opt-in facility where we share additional savings with you in the AirSaves gift card. We look for reserves on the flight ticket(s) that you book with us. If you purchase the Price Drop Assurance service, we search your itinerary (travel dates, airports, passengers, time, airlines & flights) 24 hours from your booking. We comprehend for any additional savings on those ticket(s).
If we tend to find any further savings, you can rebook your ticket(s) for the precise itinerary you already purchased. We will transfer these savings to your AirSaves gift card, which you can redeem on your next booking with us. To provide this service, we will keep back a specific portion of savings as a rebooking fee.
The Price Drop Assurance service does not guarantee savings. Your original tickets will remain in place. We will be unable to offer any extra value if we cannot find any meaningful extra savings on your precise itinerary (typically $30 or more). Price Drop Assurance does not apply to all itineraries or all airlines but will be offered only when available. You will hear from a new confirmation email for the new ticket(s) with the unique ticket number(s) as soon as we comprehend the additional savings and reissue your ticket(s).
We strongly recommend that you not purchase ancillary services, such as prepaid bags or seats, until the 24-hour search is complete to sign up for the Price Drop Assurance. IF YOU PURCHASE ANY ANCILLARY SERVICES, SUCH AS PREPAID BAGS OR SEATS, DIRECTLY FROM THE AIRLINE, YOU WILL HAVE TO CALL THE AIRLINE AND REQUEST TO ASSOCIATE THOSE ITEMS WITH YOUR NEW TICKET(S), RATHER THAN YOUR ORIGINAL ONE(S). AirSaves cannot guarantee to process your requests because airlines may have rules that specify these as non-refundable or restrict such transferability of ancillary services to your new tickets. If you make use of a debit card for this service, you may regain access to the funds from your original ticket(s) within five to seven business days, depending upon your issuing bank.
FARES MAY BE REFUNDABLE CONFORMING TO THE ORIGINAL FARE RULES. THE ORIGINAL FARE MAY BE ENTITLED TO A FULL REFUND ONLY IF REQUESTED AMONG 24-HOURS OF BOOKING. BY ENLISTING FOR PRICE DROP ASSURANCE, YOU PERCEIVE THAT YOU WAIVE YOUR RIGHT TO A REFUND ON THE PRIMAL TICKET AND ELECT TO APPLY ANY REFUND TO THE PURCHASE OF THE REBOOKED TICKET AND AIRSAVES REBOOKING FEE, ONCE THE REBOOKING PROCESS IS COMMENCED. THE REBOOKED TICKET(S) WILL BE ENTITLED TO A REFUND ONLY TO THE DEGREE OF THE ORIGINAL TICKET(S) AND WILL MEET WITH AIRSAVES'S TERMS AND CONDITIONS, AS WELL AS THE AIRLINE'S RULES AND RESTRICTIONS.
AirSaves Connection Protection is a feature available to assist you whenever events so prevail in the standard course of air transportation, be it an unplanned change in schedule, delay, or cancellation of your flight.
When you purchase an itinerary covered under AirSaves Connection Protection and affected by the involuntary change in your itinerary, reach out to AirSaves and not the airline to be insured under this policy. We will try and put together alternative flight option(s), or other convenient transportation means to your destination (or process a refund for your unused ticket if no options are available).
This option is applicable whenever there is a change in flight schedule or flight cancellation chances, which hinders you from reaching your destination or reaching in time. Your arrival is delayed by 24-hours from the actual arrival time, in case you miss your flight, your connecting flight(s), or your flight(s) cancels. Suppose YOU ARE SOMEHOW AWARE OF THE CHANGE ON YOUR FUSION FARE ITINERARY. In that case, WE REQUEST YOU TO BE VIGILANT ENOUGH TO GET IN TOUCH WITH US WITHOUT DELAY EITHER BY TELEPHONE, EMAIL OR VIA ONLINE CHAT PLATFORM FOUND ON OUR WEBSITE.
We have no other way to know whether there has been a change to your itinerary; we request you to contact us within time so that we can get you covered under AirSaves Connection Protection. Once you inform us of the change or cancellation, at our discretion, we can offer you the following declarations:
We will find you a possible replacement transport to your destination. Suppose we are not able to rebook you with the same carrier. In that event, we will offer you other alternatives, alternate flight(s) on another airline, or other rational means of transportation to your destination entirely at our cost.
If we fail to find any reasonable alternative while we hold the agreement, you can purchase an interchangeable ticket at the airport for the same cabin class; meanwhile, we promise to refund you the difference between the two tickets. This policy shall not cover any refunds for extra services or upgrades regarding the new tokens.
If we fail to offer an alternative transportation option, we will refund you for all the unutilized portions accordingly.
We will convey to you all the options via email or on call. Suppose you fail to acknowledge your possibilities and fail to get back to us within 24 hours from receiving the course of actions. In that case, the offer automatically is annulled, and you will no longer be entitled to AirSaves Connection Protection.
Covering additional services:
Any travel arrangements being cover must be arranged and agreed upon, in advance, with our customer care team, as these are exclusively covered at our discretion. The costs related to these services must be paid beforehand and claimed only after valid proof (transaction receipts). We will refund the fees up to the amounts listed below.
Providing overnight hotel accommodation:
If your alternate connecting flight is scheduled for after eight or more hours from your original departure, AirSaves Connection Protection shall provide your overnight hotel accommodations. Yet, in some cases, you may have to book the hotel room locally and claim a refund of USD 50 ($50) per person for up to two nights. If due to lack of availability of an alternative with the airline and there is a need for additional nights, it must be, by agreement, arranged in advance with AirSaves.
Airport transfers:
Suppose alternative flights to your destination are not available or sold out for same-day travel, and the next available flight to the destination departs from any nearby airport. In that case, we abide by to cover the costs of your transfer to that airport. It would be best if you prearranged all transfers with AirSaves. The transfers shall apply to all the passengers on the same reservation. The transfers can be via bus, train or taxi. The maximum aggregate claim limit is $100 for all passengers on the same reservation.
Meal and Beverage compensation:
If your connecting flight is delayed by 4 hours or more, we will cover up to the US $15 as a meal and beverage compensation per person booked on a covered itinerary.
Multiple destination routes:
If we cannot find a reasonable alternative for the covered itinerary, it impacts that any or all the remaining segments of the same itinerary are affected. The ticket is unused, then a refund for all the flights on that ticket can be requested and processed.
Communication and notices:
Once we convey the alternate options to you, you are required to respond within a 48-hour window by last in some exceptional cases. If you fail to get back to us within 48 hours, the offer ceases, and you will not be covered any long under AirSaves Connection Protection.
Note: If you are offered any of the alternatives mentioned above by the airline(s) directly or at the airport, we cannot be held responsible for any further compensation or reimbursement.
Late Check-ins/ No shows:
AirSaves Connection Protection is only valid until any passenger misses the connecting flight without them being at fault. Suppose we determine (based on the information provided to us by the booking systems/operating carriers) that the passenger had sufficient time (even after the delay) to make it to the connecting flight. In that case, AirSaves Connection Protection will no longer be applicable. Any or all costs related to such matters will be the passenger's responsibility.
Any information and offers held on the Site (including links, text, graphics, or other material) are laid down on a "where available" and an "as is" basis. AirSaves makes no warranty or representation, implied or expressed, to you or another person or entity regarding the results, accuracy, merchantability, completeness, timeliness, and fitness for any specific purpose; including but not limited to warranties resulting by statute or otherwise in the form of law or usage of trade or a course of dealing, concerning the products, services, Site related materials, or information.
Under no circumstances, comprising negligence; shall we, our distributors or providers, be accountable for damages to, or any loss of data, or viruses that may infect your computer equipment, on account of your use, access to, or your downloading of any materials, images, text, data, audio, video, or any information associated with inks or emails sent to you by AirSaves.
In no event shall we, our distributors or providers, be liable for any loss, claim, injury, damage, or any special, exemplary, punitive, direct, indirect, consequential or incidental damages of any kind (including, but not restricted to, lost business, lost savings, or lost profits); whether based in tort, contract, strict liability, or else arise out of or are in any way associated with the use or the inefficiency to use, the Site or materials or the services on the Site or travel reservations booked through AirSaves (whether on-call or on Site), if guided of the possibility of such damages.
It shall not be our aggregate liability, or that of our distributors or providers, exceeding the total costs outlined in the itinerary, giving rise to any such debt. Any claim relating to or arising from, use of or access to, purchase of services and products from the Site must be bought within 180 days from the date of claim, action accrued, the purchase was completed.
Law may not sanction the exclusion or limitation of liability of consequential or incidental damages; therefore, the above exclusion or limitation might not be applicable to you. Use of the Site should be at your own risk. We act only as an agent or an intermediary of travel-related services or products by selling, promoting, or accepting bookings for services or products such as transportation, meals, tours, hotel accommodations, travel insurance, etc.), and are not liable in any way for such products and services.
The following alterations to the Limitations of Disclaimer/Liability section of these Terms & Conditions apply only to residents of New Jersey:
ANY INFORMATION AND OFFERS HELD ON THE SITE (INCLUDING LINKS, TEXT, GRAPHICS, OR OTHER MATERIAL) ARE LAID DOWN ON A "WHERE AVAILABLE" AND AN "AS IS" BASIS. AIRSAVES MAKES NO WARRANTY OR REPRESENTATION, IMPLIED OR EXPRESSED, TO YOU OR ANOTHER PERSON OR ENTITY AS TO THE RESULTS, ACCURACY, MERCHANTABILITY, COMPLETENESS, TIMELINESS, FITNESS FOR ANY SPECIFIC PURPOSE, INCLUDING BUT NOT LIMITED TO WARRANTIES RESULTING BY STATUTE OR OTHERWISE IN FORM OF LAW OR USAGE OF TRADE OR FROM A COURSE OF DEALING, CONCERNING THE PRODUCTS, SERVICES, SITE OR ANY RELATED MATERIALS, OR INFORMATION.
UNDER NO CIRCUMSTANCES, COMPRISING, BUT NOT RESTRICTED TO NEGLIGENCE, SHALL WE, OUR DISTRIBUTORS OR PROVIDERS, BE ACCOUNTABLE FOR ANY DAMAGES TO, OR ANY LOSS OF DATA, OR VIRUSES THAT MAY INFECT YOUR PROPERTY OR YOUR COMPUTER EQUIPMENT, ON ACCOUNT OF YOUR USE OF, ACCESS TO, OR YOUR DOWNLOADING OF ANY MATERIALS, OR BROWSING ON THE SITE, IMAGES, TEXT, DATA, AUDIO, VIDEO, OR ANY OTHER INFORMATION ASSOCIATED WITH ANY LINKS OR EMAILS SENT TO YOU BY AIRSAVES. IN NO EVENT SHALL WE, OUR DISTRIBUTORS OR PROVIDERS, BE LIABLE FOR ANY LOSS, CLAIM, INJURY, DAMAGE, OR ANY SPECIAL, EXEMPLARY, PUNITIVE, DIRECT, INDIRECT, CONSEQUENTIAL OR INCIDENTAL DAMAGES OF ANY KIND (INCLUDING, BUT NOT RESTRICTED TO, LOST BUSINESS, LOST SAVINGS, OR LOST PROFITS), WHETHER BASED IN TORT, CONTRACT, STRICT LIABILITY, OR ELSE ARISE OUT OF OR ARE IN ANY WAY ASSOCIATED WITH THE USE, OR THE INEFFICIENCY TO USE, THE SITE OR MATERIALS OR THE SERVICES ON THE SITE OR TRAVEL RESERVATIONS BOOKED THROUGH AIRSAVES (WHETHER ON CALL OR ON SITE), EVEN IF GUIDED OF THE POSSIBILITY OF SUCH DAMAGES. IT SHALL NOT BE OUR AGGREGATE LIABILITY, OR THAT OF OUR DISTRIBUTORS OR PROVIDERS, EXCEEDING THE TOTAL COSTS OUTLINED IN THE ITINERARY GIVING RISE TO ANY SUCH LIABILITY. ANY CLAIM RELATING TO OR ARISING FROM USE OF OR ACCESS TO, PURCHASE OF SERVICES AND PRODUCTS FROM SITE MUST BE BOUGHT WITHIN 180 DAYS FROM THE DATE OF CLAIM OR ACTION ACCRUED OR YOU COMPLETED PURCHASE.
LAW MAY NOT SANCTION THE EXCLUSION OR LIMITATION OF LIABILITY OF CONSEQUENTIAL OR INCIDENTAL DAMAGES. THEREFORE THE ABOVE EXCLUSION OR LIMITATION MIGHT NOT BE APPLICABLE TO YOU. USE OF THE SITE SHOULD BE AT YOUR OWN RISK. WE ACT ONLY AS AN AGENT OR AN INTERMEDIARY OF TRAVEL RELATED SERVICES OR PRODUCTS BY SELLING, PROMOTING, OR ACCEPTING BOOKINGS FOR SERVICES OR PRODUCTS - TRANSPORTATION, MEALS, TOURS, HOTEL ACCOMMODATIONS, TRAVEL INSURANCE, ETC.); AND ARE NOT LIABLE IN ANY WAY FOR SUCH PRODUCTS AND SERVICES.
OUR AGGREGATE DEBT FOR ALL CLAIMS UNDER ANY INCIDENTS WILL NOT EXCEED $1,000.00 OR YOUR ACTUAL, OUT-OF-POCKET CHARGES AND DAMAGES. IN NO EVENT SHALL WE BE CHARGEABLE FOR SPECIAL, LOST PROFITS, CONSEQUENTIAL OR INCIDENTAL DAMAGES AS CLAIMED IN THESE TERMS AND CONDITIONS. THE LIMITATION OF ACCOUNTABILITY HELD IN TERMS & CONDITIONS APPLIES ONLY TO THE ACTS OF OTHERS AND NOT APPLY TO YOU FOR DAMAGE ARISING DUE TO OUR NEGLIGENCE OR MISCONDUCT OR ANY SUCH CAUSE FROM OUR ACTS.
By using the Site, you permanently agree to waive any claim against; and also clearly agree not to hold accountable neither AirSaves, nor its affiliates nor subsidiaries, and any of the party's officers, managers, agents, directors, contractors, or employees, for:
Any inconvenience, mental distress, lack of enjoyment, or another similar matter;
Any cancellation, overbooking, or double booking of tickets rationally beyond our (AirSaves) control;
Any damage or loss of property, negligence, any wrongful act, or injury caused to any person due to any fault, or any failed conduction by any Travel Supplier;
Any claim resulting from or in connection with transportation services of any kind, products or other components executed (or not) or prevailing (or not) in connection with your itinerary, and;
Any delayed or rescheduled departure, changes in fares, missed connections, terminations of service, or substitutions of accommodations;
To avoid any uncertainty, AirSaves does not stand liable for any canceled flights, or missed flights, or any missed connecting flights, for whatsoever reason or changes made by the relevant airlines.
AirSaves shall not be liable for any actions or negligence of the insurance supplier. If you bought the travel protection before February 1, 2015, you could find Coverage's relevant Description here. If you purchased the travel protection on or after February 1, 2015, and before May 1, 2015, you may review the applicable Description of Coverage here. In case you have purchased the travel protection plan on or after May 1, 2015, you can read and understand the following Description of Coverage as provided by the travel protection supplier.
You comply with protecting and indemnifying AirSaves, partners, joint ventures, its affiliates, and their respective suppliers and any of their various administrators, managers, officers, employees, and agents; from and against any claims, demands, recoveries, fines, penalties, causes of action, losses or different expenses of any kind however not restricted to affordable legal and accounting fees, brought by:
• your violation of any rules or regulations of a third party;
• your usage of the Site;
• third parties as a result of your infringement of these Terms & Conditions, notices or documents documented on the Site; or
• you or your behalf is far more than the liability delineated above, given that such limitation of liability is permissible by the law of your State of residence.
You release us, our partners, joint ventures, affiliates, and their respective directors, managers, officers, agents, and employees from demands, claims, and damages (direct, indirect, consequential, and incidental) of any kind, known and unknown. If any dispute arises with any travel product or service, including but not restricted to airlines, cruise lines, car rental agencies, hotels, vacation packages, insurance providers, traveler assist service providers, tour operators, and consolidators.
The Transportation Security Administration obligates us to gather information from you for watch list screening functions underneath the authority of forty-nine USC § 114, and therefore the Intelligence Reform along with the Terrorism Prevention Act of 2004. However, providing this data is discretional; having said that, if you choose not to disclose the information, you may go through additional screening, denied transportation, or prohibited entry into a sterile area. The body is published under the system of its records notice. To know more about TSA's privacy policies and any record notice procedure and the privacy impact evaluation, please make sure you visit TSA's website at www.tsa.gov.
To understand our practices, you need to visit and explore the Site; while exploring, we request you study our Privacy Policy. The AirSaves Privacy Policy describes how your personal information will be protected and used. If you disapprove of any course of action regarding how your data is being used or transferred, we request you not to use our services.
To safeguard your credit, debit, and charge card, i.e., to ensure that it is not in use without your consent, we may verify your name, contact number, and address provided by you during booking against appropriate third party databases. By accepting these Terms & Conditions, we have your consent to perform these verifications. It entails that you accept and concur that any personal information you may disclose to and keep as a record by a registered Credit Reference Agency. We assure you that this verification process's sole purpose is to certify you and confirm your identity and not perform a credit check; also, this process will not affect your credit rating whatsoever. We abide to securely process any information provided by you under the Data Protection Act of 1998.
Ensure that you are at least 18 years of age, entitled and legally certified to become a part of this agreement and use the Site, binding to all the Terms & Conditions. In case you are using the Site or making travel bookings or reservations on behalf of some other person, please check you inform that person about the Terms & Conditions, covering all rules and restrictions of these Terms & Conditions, well in advance. While using the Site, you will be liable for making any travel reservations or bookings. You will be financially responsible for any actions made either by you or any other person under your direction. You also uphold that any information provided either by you or your behalf or your family members is entirely true, accurate, complete, and up to date. Besides, you will also proclaim that the traveler is not an unattended minor. Without limitation, any speculative, false, exploratory, or fraudulent reservation shall restrain.
Whenever you use any feature that allows you to upload or make contact with other users on the Site, we request you to respect and adhere to the laws and maintain certain decency and modesty in your behavior. You undertake that any such contribution will abide by as aforesaid. You irreversibly undertake to indemnify in the slightest of times for any breach of that warrant and agency. Any material uploaded by you shall be treated as non-confidential and generic. We will have the right to use, store, copy, disclose and distribute any such material to the third parties for whatsoever purpose. We tend to have the freedom to disclose your identity to any third party that claims the violation of their right to privacy or patent rights, owing to any material uploaded by you on the Site. However, we are not answerable or accountable to any third party concerning the content or accuracy of any material posted on the Site, either by you or any other user. We can practice our right to get rid of material or post on the Site by any user if the material does not befit these Terms & Conditions in our belief.
Client satisfaction is the foundation of our success. In that case, if there ever arises any dispute between our users and us, our goal will be to resolve the dispute as quickly as possible in a very just and cost-effective manner. We persuade you to reach out to us either by contacting our customer service at 1-888-717-4666 or leave feedback at feedback@airsaves.com before taking any other action so that we can have a possibility to address and resolve your concerns.
Else, we agree, any dispute, claim, or argument between you and AirSaves, together with our agents or representative acting on our behalf, associated with your use of the Site, these Terms & Conditions, the breach, termination, implementation, interpretation, or validity thence, or our relationship about the Site or Terms & Conditions (each, a "Claim"); shall be resolved following one in each of the subsections of this Resolution of Disputes section below or otherwise unanimously agreed by the parties in writing.
The Terms & Conditions and, consequently, the rights of the parties hereafter shall be ruled by and designed under the laws of the State of New York, the USA, exclusive of conflict or alternative of law rules. Unless otherwise forbidden by applicable law, any Claim should be brought in under two (2) years from the date on which such claim surfaced or emerged. The preceding sentences have nothing to do with the New Jersey Residents.
RELINQUISHMENT OF TRIAL BY JURY AND CLASS, REPRESENTATIVE, AND PRIVATE ATTORNEY GENERAL ACTIONS YOU PERCEIVE AND CONSENT THAT, BY ACCEPTING THESE TERMS AND CONDITIONS, WE ARE EACH TURNING DOWN THE RIGHT TO A TRIAL BY JURY. WE ALSO EACH ABDICATE THE RIGHT TO ENGAGE IN A CLASS, REPRESENTATIVE, OR PRIVATE ATTORNEY GENERAL ACTION OR PROCEEDING CONCERNING THE CLAIMS COATED BY THIS RESOLUTION OF DISPUTES PROVISION. WHETHER OR NOT SUCH CLAIMS ARE SUBJECT TO NECESSARY ARBITRATION OR BROUGHT IN ANY OTHER COURT OR JURIDICATURE, AS WELL AS THE SMALL CLAIMS, AS SET FORTH BELOW.
We should resolve any and every claim via binding arbitration initiated through JAMS apart from the allegations declared on an individual basis that is rightly filed in a small claims court or other courts of competent jurisdiction having a territorial limit of US$10,000 or less.
Arbitration is more informal than a trial in court. Arbitration uses an unbiased arbitrator rather than a judge or jury, and court review of an arbitration award is incredibly restricted. However, except as set forth below, a negotiator can accord the parallel compensation on an individual basis that a court can accord to an individual. An arbitrator ought to apply the Terms & Conditions as a court would.
The arbitration will be ruled by the JAMS Streamlined Arbitration Rules & Procedures (the "JAMS Rules") and the JAMS Consumer Arbitration Minimum Standards, as adopted by this agreement can be supervised by JAMS. It's Rules And Consumer Arbitration Minimum Standards are accessible online at www.jamsadr.com or by calling JAMS at 1-800-352-5267. If you initiate arbitration and the overall amount in controversy is US$100,000 or less, the sole fee you shall need to pay is US$250 (which is a smaller amount than the present typical standard JAMS filing fee); the Company will bear all alternative prices. If the arbitrator determines that the claims were frivolous, the arbitrator could award the prevailing party the costs and attorneys' fees reasonably incurred about the arbitration. In arbitrations continuing in California, the arbitrator is not authorized to award the prevailing party the costs and prices it incurred about the arbitration.
Notwithstanding the stipulation above with relevance to applicable substantive law, any arbitration conducted in consistence with these Terms & Conditions shall be ruled by the Federal Arbitration Act (9 USC, Secs. 1-16, the "FAA"). The Federal Aviation Agency shall coat any dispute concerning the interpretation of this arbitration clause. JAMS and also the parties should accommodate with the subsequent rules: (a) the arbitration shall be directed by a single arbitrator approved by or otherwise associated with JAMS; except that if the total amount in controversy is over US$100,000, either party could request a panel of three(3) arbitrators; (b) the party initiating the arbitration shall select the form within which they'd like the arbitration to be coordinated: via telephone, online, solely supported by written submissions, or at an in-person hearing; (c) nevertheless the preceding, if either party requests an in-person hearing: (i) the arbitrator shall decide whether or not a hearing is essential or whether or not the arbitration ought to proceed via telephone, online or only supported by written submissions, (ii) if the arbitrator deems that a hearing is essential, the hearing shall occur at a mutually arranged location, or, if the parties can not agree on a place, at an area that is selected by the arbitrator and in all fairness is convenient to all and any parties, and (iii) either party might elect to participate in an in-person hearing by phone, unless the arbitrator decides otherwise; (d) the arbitrator might not award any: (i) incidental, indirect or eventful damages, as well as damages for lost profits, or (ii) vindicatory or amends, except wherever permissible by statute, and also the parties waive any right to retrieve any such damages as delineated in subsections (d)(i) also (d)(ii); (e) the arbitrator could award injunctive or declarative relief solely in favor of the party seeking relief and strictly to the extent necessary to provide relief secured by that party's declaration; and (f) unless otherwise mutually united by the parties in writing, the arbitrator might not unify more than one person's claims, and will not otherwise command over any sort of representative or class proceeding.
The arbitrator shall decide all jurisdiction and arbitrability problems and the interpretation, pertinence, relevancy, formation, existence, viability, scope, or enforceability of this Mandatory Arbitration provision. Any and every claim, if any, determined by the arbitrator to not be among the content of this Mandatory Arbitration provision should solely be brought in a Federal or State court settled in New York County, the State New York, USA. If subsection (f) above is found to be unenforceable, then everything of this Mandatory Arbitration presentation shall be nullified. The decision on the award issued by the arbitrator could also be entered in any court having jurisdiction. This Mandatory Arbitration provision shall not prevent parties from seeking tentative remedies in aid of arbitration from a court of acceptable jurisdiction.
All claims filed or brought that does not seem to be following the present section shall be thought about improperly filed. Should a claim be filed either by you or AirSaves in any manner that is not per this section, the opposite party may request to recover attorneys' fees and costs up to US$5,000. Only if the opposing party has been notified in writing of the improperly filed claim, received fourteen days to withdraw such declaration, and fails to try and do so.
You agree that you shall use the Site's travel services reservation facilities solely to create legitimate reservations or purchases for you or for any other person for whom you are lawfully licensed to act. You perceive that overuse or abuse of the Site's travel services reservation facilities might lead to denying you access to such facilities. You will not exploit this website for any industrial or business purpose. You accept you will not access, monitor, or copy any content or data of this website using any automaton, spider, hand tool, or different automatic means or any manual method for any purpose, while not our written permission. You agree that you won't violate any automaton exclusion headers' restrictions on this Site or bypass or circumvent different measures to stop or limit access to the current Site. You agree that you will not alter, duplicate, distribute, transmit, display, perform, reproduce, publish, license, produce by-product works from, transfer, or sell or re-sell any data, content, graphics, software, products, or services obtained from or through this Site or center. You agree not to use a frame or border setting around the Site or a different framing technique to surround any portion or facet of the Site, mirror, or replicate any part of the Site. You may not sell, offer for sale, transfer, or license any portion of the Site in any kind to any third parties.
You agree you may not use any device, software, or routine that interferes or tries to interfere, with the conventional operation of our Site, or take any action that exploits an unreasonable load on our instrumentality. You will not conceal the origin of the data you transmit through the Site, whether or not to navigate the Site, make travel reservations or bookings, or post any content. It would help if you did not exploit or misuse the Site by wittingly introducing viruses, worms, logic bombs, or different malicious, offensive, denigrating, or technologically harmful material. It would be best if you had not conceived of gaining unauthorized access to the Site, the server on which the Site stores, or any server, laptop/computer, or information connected to the Site.
You shall not condemn the Site via a denial-of-service charge or a distributed denial-of-service charge. We will not be to blame for any loss or injury caused by a distributed denial-of-service attack, viruses, or different technologically harmful material that will infect your laptop instrumentality, computer programs, information, or additional proprietary material; because of your use of the Site or your downloading of any material posted thereon, or on any web site connected to it.
We reserve the right to cancel your AirSaves account and terminate your use of the Site if you violate any of the above-stated prohibitions.
For your convenience, our use of the subsequent terms in these Terms & Conditions shall have that means below:
"Service Element" - a single product or service listed on the Site that may be reserved independently of the other service. (e.g., car, flight, hotel).
"Travel Supplier"- a seller of one or additional Service Elements. (e.g., hotels, automobile suppliers, airlines). AirSaves does not act as principal; however, it makes arrangements with third-party seller Travel Suppliers for Service Elements, all as outlined up above.
"Booking" - a negotiation method with the Travel Supplier administered by you while using this Site for the aim of getting one or additional Service Elements which may lead to a commitment with the Travel Supplier at the time when we tend to receive full payment and settle to your offer.
To finish the booking, you should take the subsequent steps to confirm its credibility:
When we lay Service Elements on our Site, we invite you to form a proposal for their purchase. You do not create this offer till you press Book on the payment page of the website.
After you have done so, you have made AirSaves a proposal (which you cannot withdraw if you change your opinion) to buy the relevant Service Element(s) from the applicable Travel Supplier(s) (your "Booking"). We tend to absolve to settle for your offer on behalf of the relevant Travel Supplier or to reject it, at our sole judgment.
The AirSaves email confirmation is not the written agreement acceptance of the booking. However, merely an acknowledgment that we have received your offer. We ought to check the provision of the relevant Service Element(s).
If the relevant Service Element is out there, your Bookings are going to be processed. The contract concerning the relevant booking is made once the full payment is received.
The contract between you and conjointly the relevant Travel Supplier can relate entirely to those Service Elements confirmed by email with price ticket numbers only just in case of air, or booking numbers .
Terms of booking (like value, accessibility, or date of travel) do not seem to bond until the contract is created between you and the Travel Supplier. A ticket has been issued, or a booking has been made and confirmed by the Travel Supplier. Please note that afte
