Suppose you find lower prices (including fees and taxes) for the same flight itinerary on any Major OTA Competitor's site available for booking within 24 (twenty-four) hours from your booking. In that case, we intend to match the price by processing a refund of the differential amount, lest, process a full refund on cancellation of your booking.
The same flight itinerary means every element of every offer matches; airports, airlines, flight numbers, time, date(s), type of seat(s), and customer number.
It means whether or not the flight itinerary found by you is available for booking by the general public on the Major OTA competitor's site at the time when you contacted us, as determined by our travel agents or our customer service representatives.
For PMP, Major OTA (online travel agency) Competitor means the websites like Expedia.com, Travelocity.com, and Orbitz.com.
To invoke the PMP, you can contact us at pmp@airsaves.com with your AirSaves booking number along with all documents elucidating lower price flight itinerary, URL, and screenshots that will authenticate all the terms and conditions of the PMP. If the customer service representative cannot verify the source or information of lower fare, or in case of incomplete information provided, the company reserves the right to refuse any uncertified claim. Once the verification is complete and the PMP applies, you can choose whether to keep your itinerary, collect a refund with the difference in the total price, or cancel your booking and receive a full refund.
The PMP does not apply to tickets issued under a "bidding" or "auction" model or to "opaque" tickets (where the airline booking particulars are unspecified until after purchase).
The PMP is not applicable to fares offered on the rewards program, corporate discounts or rates, group, charter, membership program websites, meeting, convention, or consolidator fares; or charges available only by using a coupon or not offered to the general public. It will exclude the fare errors. PMP will also ban military, student, government, tour operator, bulk, vacation package, or "Web Only" fares.
